The Gonzalez Law Group, PLLC

I am sharing my real experience with the Gonzalez Law Group to help others make a more informed decision when hiring a lawyer. This firm has proven to be incredibly unprofessional and shows no genuine care for their clients. The care they “provide” is without a doubt horrible. The attorney assigned to my case (Chloe Martinez) was completely unresponsive, often taking four weeks or more to reply to emails. When I tried to address these issues and terminate my agreement with them the department supervisor, who is supposed to help resolve client disputes, was equally dismissive and unhelpful. They don’t pay attention to critical details in cases, which is unacceptable for something as serious requiring legal assistance. Their lack of diligence causes immense stress. Despite charging me a significant amount of money, they refused to refund unearned fees for services that were never provided. When I asked them to provide proof of how the money was spent on my case, they failed to do so. Instead, they are making the entire process of disputing this frustrating and exhausting. It’s clear they are holding onto unearned fees without justification, which is unethical and unprofessional. Additionally, I noticed that many of their five-star reviews come from profiles that have only contributed one review to Google My Business. This raises serious questions about the legitimacy of these reviews and whether they accurately reflect real client experiences. This law firm does not prioritize its clients or their cases. They are unresponsive, inattentive to crucial details, and unethical in retaining fees for work that was never done. If you want lawyers who are responsive, professional, and trustworthy, I strongly urge you to look elsewhere. My experience with the Gonzalez Law Group has been an absolute nightmare, and I would never recommend them to anyone.

DON'T WASTE YOUR TIME AND ESPECIALLY YOUR MONEY!!!!! I filed child support on myself in 2022, the case was dismissed after an attorney was hired by my ex and the proper channels were not taken. I tried to fight for my children on my own but quickly realized that the corrupt court system we have, that was impossible. I hired this firm in middle of March 2024, I expressed my concerns about the opposing counsel trying to use a Mediation agreement from the dismissed case. I don't know the law which is why I hired this law firm. It was said to me that they will handle everything. Well after several court resets from the opposing counsel, I was told by my attorney after 4 months and over $5,000 that we need to go to mediation. At this point I was irritated since my children were still being denied to me. The incompetence of this law firm is out of this world. Why did it take from March to July to tell me we have to go to mediation? After this I had had enough!!! August 10th, I terminated services with them. I was told the last invoice will be taken care of by my $3500 retainer. After several weeks and messages left without a call back; On 9/20/2024, I had to go in person to speak to someone. I was told that they have not been taken off my case yet, waiting on the A.G. to sign off on that. So that tells me that my retainer will be $0 by the time everything is over. I went to mediation alone without counsel and won, I now have my children again after 3 1/2 years. Over $8,000 that this law firm has taken from me for what, what did they actually do to help me get possession of my children. It is a disgrace to treat people like this, especially a Veteran!!! Be cautious on hiring this law firm.

I had an amazing experience with Gonzalez Law Group, specifically the Personal Injury Department. The entire team made sure I got the help I needed. They listened to my issues and put me in contact with qualified doctors and health specialists to get back to my normal self.

Very satisfied, met briefly with Jose Carrera he explained in detail our options which helped us immensely to make the right decision. His Assistant Rosa Palencia was very professional, accommodating and super nice.

Out 14K she was put on child support and had to pay 6K in attorneys fees. I haven’t seen a penny. They spout about making use best of your time. I didn’t see that with my case had 3 different attorneys one wasted a bunch of my time and and cost me a lot of money.